I just had my first experience here and it was great. The staff are all very nice and welcoming. They are practicing good covid-19 protocol. I did have to wait a little bit longer than normal but it was worth it to have Ms. Courtney as my hygienist and she did fantastic. She took her time and was very thorough. I would recommend this place to anyone. The Dr. was also very kind.
On 8 Feb 2021, I visited Southern Family Dental for a dental cleaning. This was my first visit. Courtney was my hygienist and she provided excellent customer service. She was professional, welcoming, and answered all questions I had with patience. These days, it's hard to find excellent customer service but on 8 Feb 2021, I found it in Courtney. Shout out to Jerry, as well, who patiently had a conversation with me about a crown recently done at another dental office in which issues were detected during my visit. Jerry was genuine in her conversation with me and even told me that she had thought about and prayed for me the previous night. Her comments warmed my heart. Again, another example of true customer service. Dr. Youssef indicated that a crown is needed on one of my teeth. I would be remiss if I did not point out that reading the previous Google review about a crown that went wrong, cause me pause. I will pray on it and make my decision, but as for my initial visit and post conversations, kudos to Courtney and Jerry!
Loved this dental facility! They were amazing with my three kids (7, 6, and 4) and myself. I hate getting fillings or any work on my teeth done and they were very patient and understanding and helped me get through it all. Savanah was my dental hygienist and she was just perfect! I haven’t had one bad experience with them!
Today my son and I were in to have our teeth cleaned. My son had TT x-ray and clean his teeth. TT was so nice and friendly. She first set something for my son to watch on the TV. Then she explained everything she was doing before she did it. She was so patient and sweet working with him. My son especially enjoyed being in charge of Mr. Thirsty. I had the pleasure of working with Courtney. She was very nice and easy to talk to. We really had a very enjoyable experience and highly recommend going here.
Me and my girls had dentist appointments all together and let me tell you it went so smooth I absolutely loved it. T.T. Was amazing with my girls she made it fun and enjoyable. She was great with my two year old and got her to do the brushing, flossing and fluoride without a fuss. My five year old loved being with her and was excited to get her teeth done. I have some anxiety with dentist, but every time I go I get Courtney to do my cleaning and she is amazing. Makes me feel comfortable and calm. Will always be my place to go! Thanks ladies for making me and my girls feel comfortable!
Today was my first time and everything was perfect. Courtney was my hygienist and made everything feel so comfortable and easy. Courtney made me feel at home and reassured that I will get on the right track with my teeth. Dr.Youseff customized and treatment plan for me and really listens to my concerns. Great place!
Love love love this office. I’m always taken care of and treated with kindness and compassion. Every single staff member I’ve interacted with has been super sweet and helpful. Dr. Youssef is a gem. She really knows her stuff and won’t hesitate to answer your questions (even if they’re repetitive) to make sure you understand what’s going on and that you’re comfortable. The staff all make an effort to know you on a more personal level and make you feel “at home” when you’re being cared for. 100% recommend that anyone looking for a new dentists takes a chance on these guys, they won’t disappoint!
I walked in for my appointment not expecting anything special. Just a quick walk in for fillings. I was instantly greeted with a smile and was treated with the upmost care and comfort. As a military member they are they place to go! Shout out the receptionist who gave me some days off of work
I brought my 3 year old here and they were so great with him. When he was done I had my appointment and I am really happy with my results. We will be returning.
This Dentist is Amazing! The nicest people great you at the front desk and that’s just the start of it. Can’t believe I didn’t know about this place and the amazing Doctor when I first moved to North Carolina. It will definitely be me and my family’s dentist permanently. Great Service, Thank You.
Doctor and assistants are excellent, however the front office staff are exceptionally rude.. Very polite and professional on the phone. When I showed up that is when the trouble began. The office staff came outside and asked covid questions, I attempted to answer their questions quickly but the staff walked back inside because I stated that I understand the questions and we do not have any symptoms. She wanted to read everything on the paper she had. After a new office assistant came out and read everything on the page, we went in. Next, after x-rays, the doctor came and looked at a filling for my son. The office staff insisted I pay up front instead of waiting until the end of the procedure. When I set this up, there was another dentist, Dental Love, that did such shoddy work we had to come here. And Dental Love was supposed to pay. This office staff refused to have any empathy or common sense. I am a senior NCO and told them they could hold my ID and credit card until we finished, and I could get the other doctor to pay as we agreed. But nope, pay or leave is the policy. I cannot wait to leave this state and will not come back to rude businesses.
100% would recommend. Larissa did my cleaning and I’ve never had someone be so thorough with cleaning my teeth before her. Everyone in the office is super nice and informative. Honestly the best dental office I’ve ever been to.
Courtney was very personable with my 4 year old. She even had a movie on and explained everything she was going to do to her teeth to her . She made her very comfortable and she even made sure my babies best friend (Mickey Mouse) was taken care of.Dr magi was also wonderful.. I decided when my baby told me it was her best dentist visit this will be our née office.
Had a very pleasant time today with Larissa for my cleaning. She was very helpful and caring for my concerns. Will definitely make this my new dental family . Also great front staff! The girls are so nice and outgoing!
The entire office beginning with the front staff were very welcoming and informative. I brought my father here and he just loved the staff from the time he walked in till the time he left. My father spoke so highly of the office I was seen by them today and the hygienist that saw me Larissa was awesome and to the point and very personable! The Dr. was friendly and explained all questions I had very well. Did not leave office with unanswered questions! I recommend this office to anyone looking for a Dentist with an awesome staff! Would give more stars if I had the option!
Staff is so friendly and goes above and beyond to ensure you are well taken care is and feel safe! I highly recommend!
I have seen seen Dr. Youssef a couple of times and every time I have seen her she is extremely pleasant and patient. I, like many others, have some dental anxiety and Dr. Youssef as well as her amazing staff really put me at ease. Everyone in the office is incredibly friendly and quick with a smile. If you are looking for a dentist in the Fayetteville/Spring Lake/Cameron area I highly suggest going to see Dr. Youssef.
For my first time visiting these guys , well lets just say I felt like family! Courtney is the BOMB "diggity" she knows her stuff. I really felt welcomed.
I've been a patient for years at this place, I can not see myself going anywhere else for dental care. Everyone, from the staff to the technicians/hygienist and even the dentist were very nice and accommodating. Everyone was very knowledgeable and professional. Everything they do is seamless and went without any hitches. Also, they were very gentle whenever they do their procedures, I didnt feel a thing. Love this place!
My son (8 year old) and I were seen here by Courtney, Dental Hygienist as we are new in the area. She is very knowledgeable and gives great feedback. I am also nearing the end of my Invisalign treatment. I had braces as a teenager, and they had shifted since. I am very happy with my results and treatment. This facility is clean, personable and very accommodating.
This was my first time at Southern Family Dental Care, and my experience was wonderful! The dental hygienist who helped me was Courtney. She was very kind and helpful. She even told me about a browngirlrdh, because I’m interested in the Dental industry.
I had my first visit on recommendation from family to come here. The office staff is very nice and accommodating. Courtney did a great job cleaning my teeth and making me feel at home and Dr Youssef was very calm and reassuring as well. Highly recommend!
I am HAPPY to say that I have found my new Dental Family!!! I was referred by a friend after an extremely bad experience going to another local dentist (they will get their review, too!) Best call I ever made was to Dr. Youssef's office, they worked me into their schedule right away. Needless to say, I was quite nervous when I arrived, but that quickly changed from the moment the front staff greeted me at my car. They went above and beyond following strict CDC Covid19 guidelines, the office is clean and ALL the staff is exceptionally kind, welcoming and knowledgeable. Agnesia picked up on my nerves and knew just how to calm them down before Dr. Youssef came in to work her magic!!! You two made an awesome team during my procedure & I can't thank you enough! I will be a long time patient here, because we all know that EXCELLENT DENTIST are just Hard to Find?
Love this dental office!!! Everyone is so friendly. My dental hygienist Courtney was so informative and kind! And due to COVID 19 the facility is super clean/sanitized. Thanks again for making my family and I feel safe and comfortable during these times.
I typically have terrible anxiety going to any dental practice. But when I tell you as soon as I walked through the doors and was greeted by Courtney(yes we have the same name), I knew this experience would be different, and it so much was. I didn’t feel like a patient, I felt like a friend, like a friend you truly care for and you want the best for them. So with that, NO ANXIETY. They are very good with going through my extensive treatment plan and figuring out the most affordable and effective plan for me. I am nervous about coming to the dentist of course. But I am also relieved knowing I’ll be coming here.
My son and I came today. July 29 and Courtney was amazing! She made sure my son was doing good while I got my teeth done. Then made sure I had a great understanding of everything forever I left!!
I really liked it here and I also met an amazing person working there her name is Courtney she is so great to talk to and she really works well with us especially during the COVID-19 stuff.I really recommend going here for a nice service
Amazing staff. Super happy with all the work they've done for me.
My family has been a part of the Southern Family Dental family since it changed from Spring Lake Dental. The staff is awesome and takes great care of all of our dental needs.
The staff and the dentist are amazing. I highly recommend this office and they are quick with the services.
i had a very good experience at the office. Dr. Maggie and team are so much welcoming, passionate and skilled. Thanks for the very good patient's experience:))
I was so scared to see a dentist, not only did they ease my fears but when they told me I needed some work done they calmed me down, talked me thru everything, the tech and the actual doctor. I can’t recommend this place enough!!!!!
Best dentist I have ever been to. They made me feel extremely welcomed and went above and beyond to make my experience comfortable. I have always been hesitant to get dental work and have had bad experiences in the past. But now that I’ve found them, I can’t wait to go back!
I had such a great experience coming here! I received a cleaning then a filling that needed to be done. Laureen was the person to greet me. She was so so kind. Gerry who is the office manager did a great job working alongside Dr. Youssef ( who by far is the greatest dentist I've ever had) during the filling of my cavity. Gerry and Dr. Youssef were extremely kind, knowledgeable, and gentle. They helped ease my fears when it came to the procedure. A few days prior when I had my initial exam, I had the most kind and professional hygienist. All of these employees that I have interacted with are by far the best out of the many dental offices I have been at.
My biggest phobia has always been anything happening to or being done to my teeth/mouth. I have in the past had some very bad experiences with other dentists and therefore put off any regular care so when I ended up with pain and went in to be checked I was totally freaked out to find that I needed a root canal to save a tooth. The staff at this office was so caring and patient and made me feel like my comfort was priority. I am now on a regular dental care plan and have been to this office several times and have not once felt rushed or mistreated. These ladies have gone the extra mile with my visits so that my experience is a good one. I can not thank them enough for their patience and kind treatment. MBR
About a week or two ago I had my second visit there. They are really sweet and pay attention to when you're in need. This is my new dental office for sure. Not changing anytime soon! They truly care about your dental health and will help you fix it. Thank you!
This dental clinic has been the best yet for me. Excellent staff, compassionate, caring, educated me on dental hygiene, always have been greeted with a smile. Love this clinic, Everyone is great.?
Everyone at this location is SUPER SWEET. Really great people, but niceness doesn't make me able to use my teeth. Ever since I got my cavities filled, I cannot chew anything crunchy/hard without experiencing a lot of pain. I was told it may be an uneven bite, but even after an adjustment, same issues. The same happened with the rest of my teeth that were done after. I have NEVER had this happen to me in my life and I once had a dentist in the past overfill my fillings, making my bite EXTREMELY uneven and although it caused headaches, I was still able to use my teeth. So this isn't normal. That was SO MUCH MONEY to spend to end up objectively worse. EDIT: Had a visit at my new Dentist- they marked 2 teeth as teeth with cavities that HAD ALREADY BEEN TREATED (by Southern Family Dental). I understand that no everyone is perfect and people make mistakes, but because of these mistakes, I have MORE bills to pay, and have to put important things in my life on hold for something to be REDONE when it should have been done right the first time. I'm extremely disappointed.
Just recently moved here. I was very nervous about finding a new dentist, but I went with my gut and I can honestly say that I very happy with picking southern family dental. Definitely make you feel at home. Thank you guys!
The staff and services provided by Southern Family Dental was exceptional. I fully endorse this company for their excellent services and warm and friendly environment. Are you looking for a family dentist to call home? Well make Southern Family Dental you dental home ??