I went here for the first time today and I had a great experience! The office was very clean and decorated nicely. My hygienist Courtney was super friendly and made me feel so comfortable! I normally hate going to the dentist as so many do, but this experience made it easy!
October 14, 2021
Great 1st appointment. Most efficient X-ray’s I’ve ever gotten. Loved how they explained everything. And I actually left no co-pay like my insurance states. No hidden fees. Literally my new dentist.
September 27, 2021
Great staff, great personalities! Everyone has a smiling face!! 2 yrs later update: Still receiving outstanding care! SMILING FACES are still present. Thanks to Courtney and Dr. OKONS 😘 my last visit was even better!! Thanks for the eye candy Dr. Y, you left us in GREAT HANDS 🤲🏾😉
September 23, 2021
This is hands down THE BEST dentist office I’ve ever been too! The staff are amazing. They make you feel like part of the family. They take the time to listen and address all of your concerns! 10 out of 10 would recommend! Thank you to Courtney and all of the other staff that made my visit AMAZING!
September 10, 2021
Amazing staff, dental hygienist, doctor, EVERYONE was great. They had to take on two kids aged 6 & 10. Both of my children not only felt at ease but we're happy and very interested in everything going on. The doctor is AMAZING with kids. We haven't had any big dental work yet but we're all prepared and ready to thanks to our experience. I'm extremely pleased with our experience and we'll definitely be making this our family dentist office.
August 18, 2021
I am so happy I found Southern Family Dental! They are so welcoming and nice, made my anxiety go down immediately. Courtney was my hygienist and she made me feel comfortable, informed and even gave some awesome recommendations. She made it a judge free zone and was knowledgeable on so many things. The dentist came in, also very kind and informative and I felt so safe and comfortable. I highly recommend ANYONE who is need of dental care to come see Southern Family Dental! Professional and kind!
July 26, 2021
This has got to be the best dentist my kids and I have ever experienced. The staff is very polite and they are always willing to help and answer questions if necessary. My son is getting the Invisalign and preparation went smoothly. It’s Very clean and every one is happy to see you and help you with a big smile. I love it!! Courtney is my hygienist and she is so awesome and helpful, I’m so happy and glad she referred me to Southern Family Dental, I absolutely have no worries when I come in. Thank you so much for being the best for my children and I. We really appreciate the hospitality 😊😊😊
July 22, 2021
This was my first time at Southern Family Dental and my experience was excellent. The personnel working there were very kind and personable. They explained everything they were doing so I could understand what was happening. They ensured I was pain free while I was receiving dental treatment. I totally recommend Southern Family Dental for others.
July 22, 2021
Today was my first time at this dental clinic and I had an amazing experience. My hygienist was Courtney and she was phenomenal. She made the experience easy, lessened my anxiety, was very informative, and was easy to communicate with. The ladies at the front desk are very helpful and genuine. Dr. Youssef answered all my questions and was very supportive and genuine as well. All the staff here were amazing and I highly recommend this place!
July 15, 2021
I absolutely love it here!! My hygienist Courtney was so sweet and helpful!! Very quick easy clean!! Doctor Y. She Is such an amazing person!! She also told me exactly what I needed to do to keep my teeth and gums in tip top shape! 100% recommend family friendly environment!!
July 15, 2021
I absolutely can’t recommend this place enough! They make sure their patients know they are valued and cared for. Super time efficient and accommodating. Thank you Southern Family Dental!
July 14, 2021
Best dentist I’ve had in quite a while. staff definitely puts you at ease from Ms Emily greeting you at the desk to Ms Courtney in the back getting those teeth clean for you. Highly recommended!
July 8, 2021
Could not ask for a better first visit at a new dentist. The entire staff was fantastic; Emily at the front desk spoke with me several times and was able to get me in very quickly. Courtney the hygienist was phenomenal; great with communicating the process and her thoughts on my dental health, gentle during the cleaning and all around great company. Dr. Y. was great in the exam and discussing her plan. No products were sold to me or pitched. The only thing advised was a fluoride mouthwash that could be purchased at any store and I was given a coupon for it. Competitive pricing which I was relieved to see and zero need to seek a second opinion. I usually don’t look forward to future dental visits, but I will be happy to visit Southern Family Dental again and highly recommend them.
July 1, 2021
I love it here! The ladies at the front were super sweet. She held my hand when I had to get numbed for my cavities, lol I almost broke it. My favorite thing is how quickly they get you in for appointments. So far all my appointments been back to back
June 16, 2021
I haven been a patient for several years and I can honestly say this is THE BEST dental office! The ladies at the front are always kind and happy to see you. Dr. Youssef is wonderful! She explains everything, all your options then creates a plan for dental needs. She answered all my questions. I moved about 2 hours away but still make the drive because I love this clinic and all the staff. From general dentistry to cosmetic I highly recommend Dr.Youssef and her team!
June 9, 2021
loved bringing my family here to get treatments. Very friendly service and COURTNEY was amazing with us all. Made sure we were all well informed and prepared. Thank you Southern Family Dental
June 8, 2021
Awesome experience. The staff is very helpful and kind. They make you feel safe and important. The service they provide is second to none. Appointment times are accurate and All the staff is very professional. Would recommend to everyone.
May 11, 2021
I am new to the area and was very hesitant/nervous to find a dentist that I would genuinely and truly like. I chose southern family dental and could not be more glad that I did. The staff here is amazing. Hygienist Courtney is phenomenal and really makes sure you understand what’s going on and talks to you as a person rather than a patient. Dr. Youseff genuinely cares for the patients needs and concerns as well. She always made sure I wasn’t in any pain and took extra steps to make sure I felt at ease. Comfort is very prioritized here which is such a nice feeling. I couldn’t say enough nice things about this dentistry and I would highly recommend going to them. I had 6 cavities and was able to have all of them done in the span of one week and not be traumatized or scared to get them done. They are awesome, highly recommended!!!
April 17, 2021
For it being my first time visit, I had a wonderful experience with the service provided. Mrs. Courtney did a fantastic job on providing me with the necessary information about my future dental plan, & patiently cleaning my teeth. Dr. Youssef was also very helpful in understanding my concerns with the condition of my teeth, & also a very patient doctor.
April 8, 2021
I just had my first experience here and it was great. The staff are all very nice and welcoming. They are practicing good covid-19 protocol. I did have to wait a little bit longer than normal but it was worth it to have Ms. Courtney as my hygienist and she did fantastic. She took her time and was very thorough. I would recommend this place to anyone. The Dr. was also very kind.
March 11, 2021
On 8 Feb 2021, I visited Southern Family Dental for a dental cleaning. This was my first visit. Courtney was my hygienist and she provided excellent customer service. She was professional, welcoming, and answered all questions I had with patience. These days, it's hard to find excellent customer service but on 8 Feb 2021, I found it in Courtney. Shout out to Jerry, as well, who patiently had a conversation with me about a crown recently done at another dental office in which issues were detected during my visit. Jerry was genuine in her conversation with me and even told me that she had thought about and prayed for me the previous night. Her comments warmed my heart. Again, another example of true customer service. Dr. Youssef indicated that a crown is needed on one of my teeth. I would be remiss if I did not point out that reading the previous Google review about a crown that went wrong, cause me pause. I will pray on it and make my decision, but as for my initial visit and post conversations, kudos to Courtney and Jerry!
March 3, 2021
Loved this dental facility! They were amazing with my three kids (7, 6, and 4) and myself. I hate getting fillings or any work on my teeth done and they were very patient and understanding and helped me get through it all. Savanah was my dental hygienist and she was just perfect! I haven’t had one bad experience with them!
March 1, 2021
Today my son and I were in to have our teeth cleaned. My son had TT x-ray and clean his teeth. TT was so nice and friendly. She first set something for my son to watch on the TV. Then she explained everything she was doing before she did it. She was so patient and sweet working with him. My son especially enjoyed being in charge of Mr. Thirsty. I had the pleasure of working with Courtney. She was very nice and easy to talk to. We really had a very enjoyable experience and highly recommend going here.
February 25, 2021
Me and my girls had dentist appointments all together and let me tell you it went so smooth I absolutely loved it. T.T. Was amazing with my girls she made it fun and enjoyable. She was great with my two year old and got her to do the brushing, flossing and fluoride without a fuss. My five year old loved being with her and was excited to get her teeth done. I have some anxiety with dentist, but every time I go I get Courtney to do my cleaning and she is amazing. Makes me feel comfortable and calm. Will always be my place to go! Thanks ladies for making me and my girls feel comfortable!
February 25, 2021
Today was my first time and everything was perfect. Courtney was my hygienist and made everything feel so comfortable and easy. Courtney made me feel at home and reassured that I will get on the right track with my teeth. Dr.Youseff customized and treatment plan for me and really listens to my concerns. Great place!
February 24, 2021
Love love love this office. I’m always taken care of and treated with kindness and compassion. Every single staff member I’ve interacted with has been super sweet and helpful. Dr. Youssef is a gem. She really knows her stuff and won’t hesitate to answer your questions (even if they’re repetitive) to make sure you understand what’s going on and that you’re comfortable. The staff all make an effort to know you on a more personal level and make you feel “at home” when you’re being cared for. 100% recommend that anyone looking for a new dentists takes a chance on these guys, they won’t disappoint!
February 16, 2021
I walked in for my appointment not expecting anything special. Just a quick walk in for fillings. I was instantly greeted with a smile and was treated with the upmost care and comfort. As a military member they are they place to go! Shout out the receptionist who gave me some days off of work
February 5, 2021
I brought my 3 year old here and they were so great with him. When he was done I had my appointment and I am really happy with my results. We will be returning.
December 21, 2020
This Dentist is Amazing! The nicest people great you at the front desk and that’s just the start of it. Can’t believe I didn’t know about this place and the amazing Doctor when I first moved to North Carolina. It will definitely be me and my family’s dentist permanently. Great Service, Thank You.
November 20, 2020
Doctor and assistants are excellent, however the front office staff are exceptionally rude.. Very polite and professional on the phone. When I showed up that is when the trouble began. The office staff came outside and asked covid questions, I attempted to answer their questions quickly but the staff walked back inside because I stated that I understand the questions and we do not have any symptoms. She wanted to read everything on the paper she had. After a new office assistant came out and read everything on the page, we went in. Next, after x-rays, the doctor came and looked at a filling for my son. The office staff insisted I pay up front instead of waiting until the end of the procedure. When I set this up, there was another dentist, Dental Love, that did such shoddy work we had to come here. And Dental Love was supposed to pay. This office staff refused to have any empathy or common sense. I am a senior NCO and told them they could hold my ID and credit card until we finished, and I could get the other doctor to pay as we agreed. But nope, pay or leave is the policy. I cannot wait to leave this state and will not come back to rude businesses.
November 18, 2020
100% would recommend. Larissa did my cleaning and I’ve never had someone be so thorough with cleaning my teeth before her. Everyone in the office is super nice and informative. Honestly the best dental office I’ve ever been to.
November 10, 2020
Courtney was very personable with my 4 year old. She even had a movie on and explained everything she was going to do to her teeth to her . She made her very comfortable and she even made sure my babies best friend (Mickey Mouse) was taken care of.Dr magi was also wonderful.. I decided when my baby told me it was her best dentist visit this will be our née office.
October 26, 2020
Had a very pleasant time today with Larissa for my cleaning. She was very helpful and caring for my concerns. Will definitely make this my new dental family . Also great front staff! The girls are so nice and outgoing!
October 14, 2020
The entire office beginning with the front staff were very welcoming and informative. I brought my father here and he just loved the staff from the time he walked in till the time he left. My father spoke so highly of the office I was seen by them today and the hygienist that saw me Larissa was awesome and to the point and very personable! The Dr. was friendly and explained all questions I had very well. Did not leave office with unanswered questions! I recommend this office to anyone looking for a Dentist with an awesome staff! Would give more stars if I had the option!
October 7, 2020
Staff is so friendly and goes above and beyond to ensure you are well taken care is and feel safe! I highly recommend!
September 3, 2020
I have seen seen Dr. Youssef a couple of times and every time I have seen her she is extremely pleasant and patient. I, like many others, have some dental anxiety and Dr. Youssef as well as her amazing staff really put me at ease. Everyone in the office is incredibly friendly and quick with a smile. If you are looking for a dentist in the Fayetteville/Spring Lake/Cameron area I highly suggest going to see Dr. Youssef.
August 31, 2020
For my first time visiting these guys , well lets just say I felt like family! Courtney is the BOMB "diggity" she knows her stuff. I really felt welcomed.
August 26, 2020
I've been a patient for years at this place, I can not see myself going anywhere else for dental care. Everyone, from the staff to the technicians/hygienist and even the dentist were very nice and accommodating. Everyone was very knowledgeable and professional. Everything they do is seamless and went without any hitches. Also, they were very gentle whenever they do their procedures, I didnt feel a thing. Love this place!
August 18, 2020